FAQ

CERTIFICATE

After completing all courses and quizzes, you will receive an e-certificate.

No, we regret that we cannot send you the certificate by post.

Please go to your profile and select “Edit”. Ensure that the “screen name” you enter is the name that you want to appear on your certificate.

LOG-IN PROBLEMS / LOST PASSWORD / REGISTRATION PROBLEMS

Please verify that your email address is correct. If it is, please log in with your username. If this problem persists, please reset your account.

Please check your spam folder.

MODULES

Please send us a description of this error together with any supporting links or screenshots via the “Need Help” (feedback) button on the left hand side of the screen.

Please send us a description of this error together with any supporting links or screenshots via the “Need Help” (feedback) button on the left hand side of the screen.

These documents are unfortunately not available for download.

Please inform us about any errors/mistakes via the “Need Help” (feedback) button on the left-hand side of the screen.

Please ensure that you have clicked “Mark Complete” for all topics and the quiz in each module.

Please check that you have started and are continuing the course in the same language.

To complete a module, you must also finish the course quiz. You can attempt this as many times as you wish. You need to achieve 100% correct answers.

Please refer to the “Diploma” page and read the course instructions.

GENERAL / MEDICAL QUESTIONS

Please refer to “Your Progress” under “Achievements” (green status = completed; grey = not completed).

This course is designed to be flexible and used in a number of different ways. You can choose to read a single page, complete a module or even all 42 modules at once.

The FIFA Diploma is currently available in English, Spanish and French. The course has to be completed in one language only.

The modules were designed to take approximately two hours each. There are 42 modules, so the whole course takes approximately 84 hours.

The FIFA Football Medicine Diploma is a free, open-source educational tool designed to help anyone learn how to diagnose and manage common football related injuries and illnesses. It is in no way equivalent to a certified qualification enabling the holder to practise medicine, which is dependent on the national laws and regulations of each country.

The FIFA Diploma in Football Medicine is not affiliated with any educational points system.

SELFIE

OTHER

If you are unable to find the information you are looking for, please email [email protected]